This statement sets out how Gold X Limited uses and protects any information that you give us when you use this website, call us or visit us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, and then you can be assured that it will only be used in accordance with this privacy statement. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

• What information we collect

We may collect certain information when you use this website, call us or visit us, and as part of our order processing procedure.

All telephone conversations will be recorded and retained. When visiting our premises any CCTV footage will also be retained.

Information collected and retained by us will include:

• Your name, date of birth and contact information including postal address, email address and telephone number
• Your IP address
• Details of any purchase or sale orders you place with us, even if not completed, as well as delivery details
• Details you provide when contacting us with enquiries
• Information on how you use the site, using cookies and page tagging techniques to help us improve the website
• ID verification details obtained as part of our order processing

• We secure our website and other systems by the use of technical and organizational measures against the loss, destruction, access, modification or distribution of your data by unauthorised third parties. This is done so we can ensure you feel safe while browsing on our website as for us it is important that your privacy is protected. The data you provide to us will serve only for the purposes of processing your order and will be shared with other parties be it for commercial use or any other suspicious activity.
• By placing an order with us you agree to the use of our Privacy Policy and that the details you share with us will be used for ensuring your customer satisfaction, such as confirming and tracking your order, comparing the information for discrepancies, preventing fraudulent activities, identifying your product and services preferences and supplying you with helpful guidelines on how to obtain them, and other activities which serve to prove for a satisfactory customer experience.
• SSL

We ensure that your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. This is noted by a small “lock” icon for any website which uses SSL and is situated in the very beginning of your address bar, right before the web address.

• Data Security

We guarantee the security of your card numbers, transactions, social security numbers and any other form of personal data as they will be transmitted securely between you as a customer and our domain. Thanks to the SSL security technology which serves to transfer information between a client and a server, without it being leaked to any third parties and ensuring the transferred details are used solely for the purposes the client has agreed upon browsing the respective website. 

• PCI Compliance

Russiangold.uk hosts all data securely with a PCI (Payment Card Industry) Compliant hosting provider. We, as a highly experienced company, are aware how important it is for the customer to feel safe while purchasing online and we acknowledge that securing their data and especially credit card information is essential for a successful business. PCI compliance serves to optimize the security of any card, be it credit, debit or even cash card. This is a set of widely-spread and accepted policies which are all made for the intention to protect the personal information of a client and guarantee their safety while browsing and paying online. It also protects from misuse of personal and payment details. We do not collect sensitive data online such as credit card, bank account numbers, salary or other personal financial information, etc.

By using the russiangold.uk website you are consenting to the use of cookies outlined in this privacy policy.